Terms of
Service.

You may use this website for lawful purposes only. You agree not to use it in any way that breaches applicable law, infringes anyone's rights, or is fraudulent or harmful.

We make no guarantee that the website will be available at all times. We may suspend or withdraw access to any part of the site without notice for operational or security reasons.

All content on this website — copy, design, code, case studies and visual assets — is the intellectual property of FlowStack AI Ltd unless otherwise stated. You may not reproduce, distribute or adapt it without our prior written consent.

Any paid engagement — build or ongoing retainer — is governed by a separate Statement of Work (SOW) or Client Agreement that we provide before work begins. In the event of conflict between these Terms and that agreement, the specific agreement takes precedence.

All engagements begin with a free audit. The audit is provided at no charge and carries no obligation to proceed to a subsequent build phase.

Unless explicitly agreed otherwise in writing, all work is delivered on a project basis. There is no implied ongoing support or maintenance beyond the scope of the agreed SOW.

Invoices are issued in GBP and are due within 14 days of the invoice date unless an alternative schedule is agreed in your SOW. Build fees are invoiced according to the schedule set out in your SOW before work commences.

• Late payments accrue interest at 8% above the Bank of England base rate under the Late Payment of Commercial Debts (Interest) Act 1998.
• We reserve the right to pause or terminate work on an engagement where an invoice is more than 14 days overdue.
• All fees are exclusive of VAT, which will be added at the prevailing rate where applicable.

On receipt of full payment for a project, FlowStack AI assigns to the client full ownership of all custom-built deliverables created specifically for that engagement — including automation workflows, agents, website code and written content produced under the SOW.

FlowStack AI retains ownership of:

• All general methodologies, frameworks and know-how developed through the course of our practice.
• Any proprietary tooling, templates or components used across multiple client engagements.
• All pre-existing intellectual property brought to the project by FlowStack AI.

We may reference the engagement as part of our portfolio and case studies unless you request otherwise in writing before the engagement concludes.

Both parties agree to treat as confidential any non-public information received from the other in connection with an engagement. This obligation persists for two years after the engagement ends.

Where a client requires a formal Non-Disclosure Agreement before sharing sensitive business information, we are happy to execute one prior to the audit call. Contact us to arrange this.

Confidentiality obligations do not apply to information that is publicly available, independently developed, or that must be disclosed by law.

FlowStack AI provides consultancy, automation builds and AEO services on a best-efforts basis. While we stand behind the quality of our work, we cannot guarantee specific business outcomes (revenue, leads, search rankings) as these depend on factors outside our control.

To the maximum extent permitted by law, FlowStack AI's total liability to any client for any claim arising out of or in connection with an engagement is limited to the fees paid for that specific engagement in the 12 months prior to the claim.

We are not liable for indirect, consequential, incidental or special damages, including loss of profits, loss of data, or business interruption, even if we have been advised of the possibility of such damages.

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot lawfully be excluded.

Either party may terminate an engagement with 14 days' written notice, subject to the terms in the relevant SOW. On termination:

• All work completed to date is invoiced and payable within 14 days.
• Deliverables completed and paid for are transferred to the client.
• Work in progress at the time of termination is delivered in its current state; no discount or refund applies.

We reserve the right to terminate immediately and without notice where a client acts in breach of these terms, fails to pay, or behaves in a way that is abusive or harmful to our team.

These terms and any dispute arising from them are governed by the laws of England and Wales. Both parties submit to the exclusive jurisdiction of the courts of England and Wales.

If any provision of these terms is found to be unenforceable, the remaining provisions remain in full force and effect.

These terms were last updated on 15 June 2026. We may revise them from time to time; the current version is always published at this URL.